Ombudsperson

What is an Ombudsperson?

The Ombudsperson is employed by the Hospitality Services Advisory Committee (HSAC) to act as a student liaison between customers and the Hospitality Services team.

Our 2024-2025 Ombudsperson is Vanessa Bonura. Vanessa is going into her third year of Applied Human Nutrition. She is excited to work with the HSAC and Hospitality Services to create memorable dining experiences for students on campus. 

What does the Ombudsperson do?

The Ombudsperson provides an open, impartial, and easily accessible channel for communication between Hospitality Services and the students and staff that use its services. The Ombudsperson will ensure information is passed on, opinions are expressed, and recommendations and suggestions are forwarded to those who can act upon them.

How do I contact the Ombudsperson? 

If you have questions or concerns, contact Vanessa via email at ombud@uoguelph.ca or through Ombudsperson's social media channels (@UofGOmbud).
 

Follow the Ombudsperson's Social Media:

Instagram: https://www.instagram.com/uofgombud/